About
What We Are About
Training and skills development is our core function. We focus on providing the best suitable accredited training programmes across the Hospitality, Tourism & Food Manufacturing sector. Additionally, we also offer a variety of services such as Construction Management, Consultancy & Advisory Services as well as Cleaning Services.
However, skills development remains very close to our hearts, as this enables us to contribute immensely towards job creation and eradication of poverty in our country.
At Immaculate Worx we have a highly experience team with detailed knowledge of the skills development sector in our country.
We believe that quality is the corner stone of any organisation or any Self-respecting individual, therefore we base our work on the following;
Maximising quality with time: Generating reports and reviews with accuracy and speed, conduct quality checks and valuable training at times from the beginning to the end of the project to maintain our high quality standards.
Relevant quality planning: After getting a detailed brief from the client, all plans are conceptualised and processed by the team led by the most experienced in each field and presented to the client separately for their rating and approval.
A structured process is followed to obtaining, imparting and utilizing client feedback each time so that the same errors are never repeated.
Immaculate Worx boasts with a well-experienced team, that is extremely skilled in their respective fields
Every member of our team has been trained to
achieve the highest quality standards and timelines at every step in the process.
We use a well established and clearly defined project planning and control model to ensure that our services are delivered on time always.
Quality Assurance is performed continuously during the different stages of the project to ensure correctness and accuracy of the final result.
Our Training Project Approach & Methodology
Our approach ensures that the correct candidates are recruited for the programme. Hence it is of critical importance to us to ensure that pre-assessments are conducted at recruitment stage. This enables us to recruit the correct candidates that have shown keen interest in the programme itself. This also assist us in identifying gaps and areas to focus on per individual learner. This exercise also assist us in minimising learner drop outs and ensures that only learners who have keen interest are recruited into the programme. This will be followed by Programme Induction, where a number of role players within the sector (such as a SETA, Funding Department, Training Provider a Learner) come together to outline expectations and ensure that a learner is well inducted.
We pride ourselves with qualified and certified facilitators who focus on learner develop and facilitate our programmes in line with accredited unit standards per module.
Theory training is administered to learners for the duration of the programme. This is followed by classroom exercises, together with formative and summative assessments in order to access the progress of the learner.
Attendance of learners is strictly monitored right throughout the programme
At Immaculate Events Management Solutions we have a comprehensive monitoring and quality assurance that is continuous and ensures success right throughout the programme. We have trained mentors who will oversee the development of the learner at both workplace and classroom environment. Continuous engagement with the ETQA from the SETA is done. Learners are loaded on the SETA system and declared competent on the system once all assessments are marked and declared competent At Immaculate Events Management Solutions we have a comprehensive monitoring and quality assurance that is continuous and ensures success right throughout the programme. We have trained mentors who oversee the development of the learner at both workplace and classroom environment. Continuous engagement with the ETQA from the SETA is done. Learners are loaded on the SETA system and declared competent on the system once all assessments are marked and declared competent
Assessments begins in class with Formative assessments, followed by summative assessments. These are administered by a competent and certified team of assessors. Learners will therefore go for workplace training at completion of these. Remedial work is conducted where necessary for those learners who need it. Portfolio Building commences immediately thereafter, where learners prepare the POE files for evaluation.
At completion of assessments, 10% of the files are sent to be moderated by a registered and certified moderator to assess the quality of work done by both the learner and assessor. Moderator ensures that international standards are adhered to. The ETQA works hand in hand with the moderator to ensure that standards are adhered to and all necessary verifications are done.
After the completion of moderation and verification, learners are declared competent in the SETA system owned by the SETA. Learners will then be certificated and issued with certificates in the relevant programme. Certiicates are issued 1 week after the POEs have been accessed, whilst waiting for the SETA to issue certificates.
At the end of the project, a project close out report will be prepared. This will highlight the challenges experienced per region. The report also has lessons learnt and future suggestion on how to improve the programme.